Job details

Listed 1 September 2010
Customer Service Representative Trainee
An excellent opportunity exists for an energetic customer service representative to join a creative design company based in the City CBD.
 
Be part of a team that supports your development.
 
Your duties will include:
  • Assisting customers with enquiries regarding designs and products
  • Taking calls and directing them to the appropriate person
  • Learning and developing your product knowledge and taking customers through the showroom
  • Handle small client accounts and quotes, invoicing, following up with statements
  • Contact existing customers regarding new products
  • Assist with marketing and mail outs
  • Ad-hoc duties including administration, updating website, front office support

In return, the ideal candidate will be:
  • A strong and articulate communicator
  • Professional
  • Well groomed and presentable
  • Willing to learn and grow with the company
  • Customer focused
 
This is a fantastic opportunity to get your foot in the door, be mentored on the job, study towards a Certificate in Customer Contact, and... be paid for it!
 
A NSW driver's licence will be an advantage for this role.
 
You must be an Australian Citizen, Permanent Resident, or New Zealand Citizen that has resided in Australia for more than 6 months.
 
If you have already completed any qualification above a Certificate II level, you will not be considered.

Wages are paid in accordance with the National Training Wage Schedule.
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Only People with the right to work in Australia / New Zealand may apply for this position.



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